Returns & Refunds

We want you to be satisfied with your purchase.

  • Eligibility: Returns are accepted within 30 days of purchase for unopened items only. Products must be returned in their original condition, with the protective plastic seal intact.
  • Non-Returnable Items: For quality control and safety reasons, opened or unsealed products cannot be returned unless they are faulty or damaged on arrival.
  • Refunds: Refunds will be processed to your original payment method once the returned product has been received and inspected.
  • Process: To request a return, please contact us through our Contact Page. Instructions for returning your product will be provided.
  • This policy complies with your rights under Australian Consumer Law.

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